If you have ever booked a cleaner for the same day and then watched the clock drift past the promised arrival time, you will know the feeling.

Getting a cleaning quote should feel straightforward. You ask for a price, you compare a few options, and you book the one that makes sense.

If your rug on Fulham Palace Road has started to look tired, dull, or a bit "lived in" in the wrong way, you are not alone.

If you run a shop near Hammersmith Broadway, you already know how quickly public-facing furniture starts to look tired.

If your carpets are starting to look tired, hold onto odours after a rainy commute, or show the usual mix of tea spills, pet marks and day-to-day dust, you are not alone.